Standard work environments are evolving.
Before COVID-19, it’d be normal for you to have all your employees packed into the office during working hours. Today, that is not the case. 17.4% of all UK workers are remote.
As a result, you have to contend with a range of flexible schedules and time zones that can make on-time and clear communication incredibly difficult.
With so much on the line, the last thing you want to do is run up an expensive bill hosting international calls because Andrea has decided to work overseas for 6-months.
Thankfully, though, just like Zoom has enabled team meetings from afar, there is a way you can use the internet to relay urgent information.
Its name? Voice over Internet Protocol.
What is Voice over Internet Protocol?
Voice over Internet Protocol (or VoIP), is a digital service that allows users to make internet-based calls from a computer, smartphone, or other mobile devices.
Why is Voice over Internet Protocol Important?
However, don’t be fooled. VoIP systems aren’t “just” a phone service. They are an incredibly smart cloud technology that can convert voice communications into text format – speeding up your efficiency as a business. As a result, you (and your team) can be significantly more productive with your time. Rather than spending hours sending follow-up emails, some VoIP platforms can do that for you.
The Benefits of Voice over Internet Protocol for Executives
Through Voice over Internet Protocol services, you can negate the need for your employees to have a second business phone, significantly decreasing your operational costs – where the hardware for an average smartphone device can run up to £200 per employee.
By installing Voice over Internet Protocol onto a personal phone, you can assign your staff members with a specific work number, where they can accept calls from their colleagues, customers, or other important stakeholders.
Ultimately, this allows them the distance they need from work in their off-hours whilst also providing them with portability; where they don’t have to charge and carry multiple phones.
If that wasn’t enough to convince you, then know this. Voice over Internet Protocol also has an incredible level of scalability that bundles costs as your company grows, making it very accessible to firms of all sizes.
Why is VoIP Better than Traditional Phone Services?
Ultimately, VoIP is one of the cheapest options out there for a growing business that recognises the importance of communication. It’s been proven to be 68% cheaper than a normal contract, making it very low-risk.
What are the Features of Voice over Internet Protocol Applications?
The capabilities of Voice over Internet Protocol services are almost endless. Just some of the features you can access when selecting a provider like Webex include:
- Calling: Make and receive calls with colleagues through the cloud.
- Meetings: Minimize interruptions and amplify voices.
- Messaging: Share files, access a whiteboard, and more.
Where to Purchase Voice over Internet Protocol
Keytech’s VoIP service combines your internet with a telephone service, meaning you can install secondary work numbers on your employee’s mobile.
In turn, you can protect their privacy and reduce the necessity for sharing personal details with your customers.
What’s more? You can also switch your business number off and on again during business hours, diverting calls to voicemail or an alternative number.
Stop missing important contact requests with Voice Over Internet Protocol. Book a discovery call or ring 0113 531 5400 to see how we can unlock your potential, together.