0113 531 5400

  • Follow
  • Follow
  • Home
  • About Us
  • IT
    • IT Support
    • Cloud Servers & Backups
    • RMM
    • Hosted Exchange
    • Microsoft 365
  • Hardware Purchasing
    • Server / Computer Upgrades
    • Server / Computer Purchases
    • Network Devices
  • Telecoms
    • Voice over IP (VoIP)
    • Broadband
    • Leased Line
    • Mobile
  • Other Services
    • Cyber Security
    • Domain Management
    • Ink & Toner
    • Managed Print
    • Websites
  • Blog
  • Help & Advice
    • Knowledge Base
    • FAQs
Contact Us
Get Help
  • Home
  • About Us
  • IT
    • IT Support
    • Cloud Servers & Backups
    • RMM
    • Hosted Exchange
    • Microsoft 365
  • Hardware Purchasing
    • Server / Computer Upgrades
    • Server / Computer Purchases
    • Network Devices
  • Telecoms
    • Voice over IP (VoIP)
    • Broadband
    • Leased Line
    • Mobile
  • Other Services
    • Cyber Security
    • Domain Management
    • Ink & Toner
    • Managed Print
    • Websites
  • Blog
  • Help & Advice
    • Knowledge Base
    • FAQs
Get Help

Remote Assistance

ALLOW KEYTECH TO ACCESS THIS COMPUTER
A small program needs to be downloaded to your device. Please use the links below to download the correct program or app.

Download for Windows 7 or newer

Download for Mac OS 10.7 or newer

Download for Android 5.0 or newer

Download for iOS 11.0 or newer

Next Steps

Once you have downloaded the file, you need to launch the file. This could be inside your Downloads folder.

For Windows: A request will be sent automatically to the next available Technician, once the request has been accepted, remote assistance will start.

For macOS: The downloaded “zip” file needs to be extracted and the “Remote Support Applet.app” launched. A request will then be sent automatically to the next available Technician, once the request has been accepted, remote assistance will start.

For Android/iOS: Install the app required by clicking the link above. Once the app has downloaded please open the app and allow any security request popups. A Technician will give you a “Pin Code” to enter on the device, once the code is typed into the app, remote assistance will start.

From Offer Letter to First Login: How IT Makes New Hire Setup Easy

From Offer Letter to First Login: How IT Makes New Hire Setup Easy

by Keytech | Aug 20, 2025 | Business

There’s nothing worse than walking into a new job and spending your first day filling out forms, asking where the bathroom is, and staring at a screen that still doesn’t have your login credentials. It’s awkward, overwhelming, and not the welcome anyone hopes...
Don’t Let Outdated Tech Slow You Down: Build a Smart IT Refresh Plan

Don’t Let Outdated Tech Slow You Down: Build a Smart IT Refresh Plan

by Keytech | Aug 15, 2025 | IT Management

Nothing throws off your day like a frozen screen or a sluggish computer. If you run a small business, you’ve probably dealt with outdated tech more than once. Sure, squeezing extra life out of old equipment feels economical, but it often costs more in the long...
Building a Smart Data Retention Policy: What Your Small Business Needs to Keep (and Delete)

Building a Smart Data Retention Policy: What Your Small Business Needs to Keep (and Delete)

by Keytech | Aug 10, 2025 | IT Management

Does it ever seem like your small business is overwhelmed with data? This is a very common phenomenon. The digital world has transformed how small businesses operate. We now have an overwhelming volume of information to manage employee records, contracts, logs,...
Avoid Cloud Bill Shock: Cost Optimization Tips Every Small Business Should Know

Avoid Cloud Bill Shock: Cost Optimization Tips Every Small Business Should Know

by Keytech | Aug 5, 2025 | Cloud

The cloud can be your greatest asset or your biggest financial headache. One minute you’re deploying apps and scaling infrastructure, and the next you’re hit with a cloud bill that strains your budget.Sound familiar? It’s a common business problem. A study by...
Simple Backup and Recovery Plans Every Small Business Needs

Simple Backup and Recovery Plans Every Small Business Needs

by Keytech | Jul 30, 2025 | Business Continuity

What would happen if your business lost all its data tomorrow? Would you be able to recover, or would it grind your operations to a halt? Every small business runs on data, which includes customer information, financial records, communications, product files, and...
« Older Entries
Next Entries »

PHONE: 0113 531 5400  /  EMAIL: INFO@KEYTECH.LTD

ADDRESS: Unit 46, Springfield Mills, Bagley Lane, Leeds, LS28 5LY

OFFICE OPEN HOURS: MON-FRI 09:00 – 17:00

  • Follow
  • Follow

IT Services

IT Support

Cloud Servers & Backups

RMM

Hosted Exchange

Microsoft 365

Hardware Purchasing

Server / Computer Upgrades

Server / Computer Purchases

Network Devices

Telecoms

Voice Over IP

Broadband

Leased Line

Mobile

Copyright © 2020 - 2026 | Key Tech Services Ltd. All Right Reserved.

Privacy Policy  /  Terms & Conditions

Powered by Sevensun

We are using cookies to give you the best experience on our website.

You can find out more about which cookies we are using or switch them off in .

Keytech
Powered by  GDPR Cookie Compliance
Privacy Overview

This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.

Strictly Necessary Cookies

Strictly Necessary Cookie should be enabled at all times so that we can save your preferences for cookie settings.