0113 531 5400

  • Follow
  • Follow
  • Home
  • About Us
  • IT
    • IT Support
    • Cloud Servers & Backups
    • RMM
    • Hosted Exchange
    • Microsoft 365
  • Hardware Purchasing
    • Server / Computer Upgrades
    • Server / Computer Purchases
    • Network Devices
  • Telecoms
    • Voice over IP (VoIP)
    • Broadband
    • Leased Line
    • Mobile
  • Other Services
    • Cyber Security
    • Domain Management
    • Ink & Toner
    • Managed Print
    • Websites
  • Blog
  • Help & Advice
    • Knowledge Base
    • FAQs
Contact Us
Get Help
  • Home
  • About Us
  • IT
    • IT Support
    • Cloud Servers & Backups
    • RMM
    • Hosted Exchange
    • Microsoft 365
  • Hardware Purchasing
    • Server / Computer Upgrades
    • Server / Computer Purchases
    • Network Devices
  • Telecoms
    • Voice over IP (VoIP)
    • Broadband
    • Leased Line
    • Mobile
  • Other Services
    • Cyber Security
    • Domain Management
    • Ink & Toner
    • Managed Print
    • Websites
  • Blog
  • Help & Advice
    • Knowledge Base
    • FAQs
Get Help

Remote Assistance

ALLOW KEYTECH TO ACCESS THIS COMPUTER
A small program needs to be downloaded to your device. Please use the links below to download the correct program or app.

Download for Windows 7 or newer

Download for Mac OS 10.7 or newer

Download for Android 5.0 or newer

Download for iOS 11.0 or newer

Next Steps

Once you have downloaded the file, you need to launch the file. This could be inside your Downloads folder.

For Windows: A request will be sent automatically to the next available Technician, once the request has been accepted, remote assistance will start.

For macOS: The downloaded “zip” file needs to be extracted and the “Remote Support Applet.app” launched. A request will then be sent automatically to the next available Technician, once the request has been accepted, remote assistance will start.

For Android/iOS: Install the app required by clicking the link above. Once the app has downloaded please open the app and allow any security request popups. A Technician will give you a “Pin Code” to enter on the device, once the code is typed into the app, remote assistance will start.

The “Legacy Debt” Audit: Identifying the 3 Oldest Risks in Your Server Room

The “Legacy Debt” Audit: Identifying the 3 Oldest Risks in Your Server Room

by Keytech | May 25, 2026 | IT Management

The most dangerous thing in a server room is often the phrase, “Don’t touch that.”It’s usually said with a half-joke and a grimace. It refers to the old box that “still works”, runs something important, and has survived so many fixes and workarounds that nobody feels...
The “Backup Exit” Strategy: Can You Move Your Data Without the Vendor’s Help?

The “Backup Exit” Strategy: Can You Move Your Data Without the Vendor’s Help?

by Keytech | May 20, 2026 | IT Management

When you first sign up for a software-as-a-service (SaaS) platform, everything is designed to feel effortless. The problem is that the first real test of a SaaS relationship isn’t the onboarding. It’s the exit. For many small businesses, the front door is...
Micro-SaaS Vetting: The 5-Minute Security Check for Browser Add-ons

Micro-SaaS Vetting: The 5-Minute Security Check for Browser Add-ons

by Keytech | May 15, 2026 | Cybersecurity

Browser add-ons have a funny reputation. They feel “small”. A quick install. A tiny productivity boost. A harmless little helper that lives in your toolbar.But in practice, a browser extension is more like a micro-SaaS vendor sitting inside your browser session. It...
LinkedIn “Social Engineering”: Protecting Your Staff from Fake Recruitment Scams

LinkedIn “Social Engineering”: Protecting Your Staff from Fake Recruitment Scams

by Keytech | May 10, 2026 | Online Presence

A fake recruiter message is one of the cleanest social engineering tricks around because it doesn’t look like a trick.That’s why LinkedIn recruitment scams work so well inside real businesses. They don’t arrive as malware. They arrive as a normal conversation...
“Clean Desk” 2.0: Securing Your Home Office from Physical Data Leaks

“Clean Desk” 2.0: Securing Your Home Office from Physical Data Leaks

by Keytech | May 5, 2026 | Working from Home

In the traditional office, a “Clean Desk” policy was a simple habit: shred the sensitive stuff, lock it away, and don’t leave passwords where someone can see them.In 2026, the same idea still matters but the “desk” has changed. For many teams, the home office is...
« Older Entries
Next Entries »

PHONE: 0113 531 5400  /  EMAIL: INFO@KEYTECH.LTD

ADDRESS: Unit 46, Springfield Mills, Bagley Lane, Leeds, LS28 5LY

OFFICE OPEN HOURS: MON-FRI 09:00 – 17:00

  • Follow
  • Follow

IT Services

IT Support

Cloud Servers & Backups

RMM

Hosted Exchange

Microsoft 365

Hardware Purchasing

Server / Computer Upgrades

Server / Computer Purchases

Network Devices

Telecoms

Voice Over IP

Broadband

Leased Line

Mobile

Copyright © 2020 - 2026 | Key Tech Services Ltd. All Right Reserved.

Privacy Policy  /  Terms & Conditions

Powered by Sevensun

We are using cookies to give you the best experience on our website.

You can find out more about which cookies we are using or switch them off in .

Keytech
Powered by  GDPR Cookie Compliance
Privacy Overview

This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.

Strictly Necessary Cookies

Strictly Necessary Cookie should be enabled at all times so that we can save your preferences for cookie settings.