0113 531 5400

  • Follow
  • Follow
  • Home
  • About Us
  • IT
    • IT Support
    • Cloud Servers & Backups
    • RMM
    • Hosted Exchange
    • Microsoft 365
  • Hardware Purchasing
    • Server / Computer Upgrades
    • Server / Computer Purchases
    • Network Devices
  • Telecoms
    • Voice over IP (VoIP)
    • Broadband
    • Leased Line
    • Mobile
  • Other Services
    • Cyber Security
    • Domain Management
    • Ink & Toner
    • Managed Print
    • Websites
  • Blog
  • Help & Advice
    • Knowledge Base
    • FAQs
Contact Us
Get Help
  • Home
  • About Us
  • IT
    • IT Support
    • Cloud Servers & Backups
    • RMM
    • Hosted Exchange
    • Microsoft 365
  • Hardware Purchasing
    • Server / Computer Upgrades
    • Server / Computer Purchases
    • Network Devices
  • Telecoms
    • Voice over IP (VoIP)
    • Broadband
    • Leased Line
    • Mobile
  • Other Services
    • Cyber Security
    • Domain Management
    • Ink & Toner
    • Managed Print
    • Websites
  • Blog
  • Help & Advice
    • Knowledge Base
    • FAQs
Get Help

Remote Assistance

ALLOW KEYTECH TO ACCESS THIS COMPUTER
A small program needs to be downloaded to your device. Please use the links below to download the correct program or app.

Download for Windows 7 or newer

Download for Mac OS 10.7 or newer

Download for Android 5.0 or newer

Download for iOS 11.0 or newer

Next Steps

Once you have downloaded the file, you need to launch the file. This could be inside your Downloads folder.

For Windows: A request will be sent automatically to the next available Technician, once the request has been accepted, remote assistance will start.

For macOS: The downloaded “zip” file needs to be extracted and the “Remote Support Applet.app” launched. A request will then be sent automatically to the next available Technician, once the request has been accepted, remote assistance will start.

For Android/iOS: Install the app required by clicking the link above. Once the app has downloaded please open the app and allow any security request popups. A Technician will give you a “Pin Code” to enter on the device, once the code is typed into the app, remote assistance will start.

Adversary-in-the-Middle Attacks: How Phishing Sites Steal Your Active Login

Adversary-in-the-Middle Attacks: How Phishing Sites Steal Your Active Login

by Keytech | Jun 5, 2026 | Cybersecurity

You click a link, sign in, approve the MFA prompt, and get on with your day. Completely unaware that someone else just logged into your account at the same moment.That scenario surprises many businesses, particularly those that rely on multi-factor authentication...
The “Session Cookie” Hijack: Why MFA Can’t Always Save You

The “Session Cookie” Hijack: Why MFA Can’t Always Save You

by Keytech | May 30, 2026 | Cybersecurity

MFA is a strong front-door lock. But it’s not the only thing that decides whether someone can get in.After you sign in, your browser keeps you logged in using a session token (often stored as a cookie). It’s the digital version of a wristband at an event: once you’ve...
Micro-SaaS Vetting: The 5-Minute Security Check for Browser Add-ons

Micro-SaaS Vetting: The 5-Minute Security Check for Browser Add-ons

by Keytech | May 15, 2026 | Cybersecurity

Browser add-ons have a funny reputation. They feel “small”. A quick install. A tiny productivity boost. A harmless little helper that lives in your toolbar.But in practice, a browser extension is more like a micro-SaaS vendor sitting inside your browser session. It...
Stop Ransomware in Its Tracks: A 5-Step Proactive Defense Plan

Stop Ransomware in Its Tracks: A 5-Step Proactive Defense Plan

by Keytech | Apr 20, 2026 | Cybersecurity

Ransomware isn’t a jump scare. It’s a slow build.In many cases, it begins days, or even weeks, before encryption, with something mundane, like a login that never should have succeeded.That’s why an effective ransomware defense plan is about more than deploying...
A Small Business Roadmap for Implementing Zero-Trust Architecture

A Small Business Roadmap for Implementing Zero-Trust Architecture

by Keytech | Apr 10, 2026 | Cybersecurity

Most small businesses aren’t breached because they have no security at all. They’re breached because a single stolen password becomes a master key to everything else.That’s the flaw in the old “castle-and-moat” model. Once someone gets past the perimeter, they can...
5 Security Layers Your MSP Is Likely Missing (and How to Add Them)

5 Security Layers Your MSP Is Likely Missing (and How to Add Them)

by Keytech | Apr 5, 2026 | Cybersecurity

Most small businesses aren’t falling short because they don’t care. They’re falling short because they didn’t build their security strategy as one coordinated system. They added tools over time to solve immediate problems, a new threat here, a client request there.On...
« Older Entries

PHONE: 0113 531 5400  /  EMAIL: INFO@KEYTECH.LTD

ADDRESS: Unit 46, Springfield Mills, Bagley Lane, Leeds, LS28 5LY

OFFICE OPEN HOURS: MON-FRI 09:00 – 17:00

  • Follow
  • Follow

IT Services

IT Support

Cloud Servers & Backups

RMM

Hosted Exchange

Microsoft 365

Hardware Purchasing

Server / Computer Upgrades

Server / Computer Purchases

Network Devices

Telecoms

Voice Over IP

Broadband

Leased Line

Mobile

Copyright © 2020 - 2026 | Key Tech Services Ltd. All Right Reserved.

Privacy Policy  /  Terms & Conditions

Powered by Sevensun

We are using cookies to give you the best experience on our website.

You can find out more about which cookies we are using or switch them off in .

Keytech
Powered by  GDPR Cookie Compliance
Privacy Overview

This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.

Strictly Necessary Cookies

Strictly Necessary Cookie should be enabled at all times so that we can save your preferences for cookie settings.